greenwald consulting

RESEARCH > External Research

Focus your research on data related to your marketplace.
External research focuses on information important to your clients and your competitive position. Keeping up with new legislation, new regulations, business trends, changes in your own industry, etc. provides information you can use to create appropriate marketing approaches to both clients and contacts. It can provide opportunities for closer relationships with key referral sources. Most importantly, it gives you the knowledge you need to move from a vendor of legal services to a trusted business advisor.

Client interviews
Competitive intelligence
External research
Focus groups
Internal research

You might consider:

  • Reputation in the marketplace surveys
  • Knowledge of your service menu surveys
  • Advertisement tracking
  • Web site statistics
  • Test decision-makers’ assumptions
  • Forecast major trends impact on your market and your firm

Do You. . . .
            Know what keeps your clients up at night?
            Know how new laws and regulations will impact your clients?
            Know areas of common interest you share with your referral
            sources?