The One Book You Need to Grow Your Practice

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Do you . . .

think strategically about how to build your practice effectively and efficiently?

know how your work impacts your clients’ business goals and practices?

grow your practice by focusing on key clients’ needs and finding prospects like them?

Click below to watch Carol's video



Excerpt from “Client-centric Service: Resources that Build a Client-focused Firm,” Lawline CLE, Webcast and Live Program, December 17, 2013, with Steven Skyles-Mulligan

Carol’s clients grow successful client-focused practices.

Effective, efficient, successful business development requires targeting and relevance. Carol’s clients learn to think like their clients think by understanding their clients’ worlds and using that knowledge to proactively add value. Her clients create a plan that:


Carol is a pragmatic strategist, trainer and personal coach.

Lawyers need to come out from behind the comfort of legal jargon and speak to clients and prospects in their language. Carol’s coaching and training programs teach lawyers how to set client expectations by turning the features of their firm and practice experience into the relevant benefits and value-adds that clients want. Her clients learn to network successfully online and in-person. The result is new business in areas they prefer to work in with the type clients they like to work with.